Responsible Gaming at 7j7bd — Play Smart, Stay Safe
At 7j7bd, we believe that gaming should always be an enjoyable activity — never a source of financial pressure or personal harm. Our responsible gaming programme gives every player across Bangladesh the tools, information, and support needed to keep gambling in check and maintain full control over their experience.
Player Protection Tools
Tools We Provide to Keep You in Control
Every registered 7j7bd player has free access to the following responsible gaming features. You can activate or adjust any of these tools from your account dashboard or by contacting our support team directly.
Set a daily, weekly, or monthly cap on the amount you deposit into your 7j7bd account in BDT. Once your chosen limit is reached, no further deposits are accepted until the limit period resets. Lowering a limit takes effect immediately; raising a limit requires a 7-day cooling-off period to protect you from impulsive decisions.
Define a maximum session length so the platform automatically reminds you — or logs you out — after a set number of minutes or hours. This tool helps you stay aware of how long you have been playing and prevents extended, unintentional gaming sessions from building up without notice.
Take a structured break from your 7j7bd account for a period of 24 hours, 48 hours, 7 days, or 30 days. During a cool-off period your account is suspended — you cannot log in, deposit, or place bets. Existing withdrawal requests are still processed normally so your funds remain accessible.
If you feel that gambling is becoming a serious problem, you can request a long-term self-exclusion of 6 months, 1 year, 2 years, or 5 years. During self-exclusion, your account is fully deactivated and we will make every reasonable effort to prevent you from opening a new account. This is a firm commitment — not a temporary timeout.
Set a ceiling on how much you are willing to lose within a defined period — daily, weekly, or monthly. Once your net loss reaches the limit you have set, you will be unable to place further bets for the remainder of that period. Loss limits are an effective guardrail for players who want to enjoy betting while protecting their bankroll.
Enable periodic on-screen reminders that display how long you have been playing and a summary of your net win or loss during that session. Reality checks appear at intervals you choose — every 15, 30, or 60 minutes — and prompt you to decide whether to continue playing or take a break. Knowledge is the first step to staying in control.
Age Verification Policy
Protecting Minors — Our Zero-Tolerance Stance
7j7bd enforces a strict 21+ age policy across all products — casino games, live dealer tables, cricket and sports betting, jackpot games, and WM Live. Players must be at least 21 years of age at the time of registration. We verify age through our Know Your Customer (KYC) process, which requires submission of a valid government-issued identity document such as a Bangladesh National ID card or passport.
Any account found to belong to a person under the age of 21 will be immediately suspended, all funds held in the account will be withheld pending investigation, and the matter will be escalated to the appropriate authorities where required by law. We do not make exceptions to this rule under any circumstances.
Parents and guardians are strongly encouraged to install parental control software to prevent minors from accessing online gambling platforms. If you suspect a minor in your household has registered at 7j7bd, please contact our support team at [email protected] immediately and we will investigate and act without delay.
Limit Overview
Player-Controlled Limit Options at 7j7bd
The table below outlines all available limit types, the timeframes they cover, how quickly they activate, and the cooling-off period required before they can be increased.
| Limit Type | Available Timeframes | Activation | Reduction Takes Effect | Increase Cooldown | Available |
|---|---|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediately on setting | Immediately | 7 days | Yes |
| Loss Limit | Daily / Weekly / Monthly | Immediately on setting | Immediately | 7 days | Yes |
| Session Time Limit | 15 / 30 / 60 / 120 minutes | Next login session | Immediately | 24 hours | Yes |
| Cool-Off / Time-Out | 24 hrs / 48 hrs / 7 days / 30 days | Immediately on request | N/A — cannot be reversed early | N/A | Yes |
| Self-Exclusion | 6 months / 1 yr / 2 yrs / 5 yrs | Within 24 hours of request | N/A — cannot be reversed before term ends | N/A | Yes |
| Reality Check Reminders | Every 15 / 30 / 60 minutes | Next login session | Immediately | None | Yes |
Know the Signs
Warning Signs of Problem Gambling
Problem gambling can develop gradually and may not be immediately obvious — even to the person experiencing it. The following warning signs are commonly associated with gambling-related harm. If any of these statements apply to you or someone you know, we strongly encourage you to reach out for support.
You do not need to tick every box. Even a single persistent warning sign is worth taking seriously. 7j7bd's support team is available 24/7 and will treat every enquiry with complete confidentiality and respect.
Chasing LossesReturning to gamble specifically to recover money you have already lost, often increasing bet sizes in the hope of winning it back quickly.
Gambling Beyond Your MeansSpending more than you can comfortably afford to lose — including money set aside for rent, bills, groceries, or family responsibilities.
Inability to StopFinding it difficult or impossible to stop gambling once you have started, even when you intended to play for only a short time.
Hiding Gambling ActivityConcealing the amount of time or money you spend gambling from family members, friends, or colleagues out of shame or fear of judgement.
Neglecting ResponsibilitiesMissing work, neglecting family duties, or withdrawing from social activities because of time or money spent on gambling.
Borrowing to GambleTaking out loans, borrowing money from friends or family, or using credit specifically to fund gambling activity rather than covering genuine personal expenses.
Self-Assessment
Ask Yourself These Questions
Honest self-reflection is a powerful first step. Read through the questions below and consider whether any of them reflect your current relationship with gambling. If you answer "yes" to two or more, we recommend using one of our player protection tools or reaching out to our support team.
Do you find yourself thinking about gambling frequently throughout the day, even when you are at work, with family, or trying to sleep?
Have you ever tried to cut back on how much time or money you spend gambling but found it harder than expected to follow through?
Do you feel restless, irritable, or anxious when you are unable to gamble — for example, when the platform is unavailable or when you have run out of funds?
Have you ever gambled to escape feelings of stress, anxiety, depression, loneliness, or boredom rather than purely for entertainment?
Have you ever lied to a family member, friend, or employer about how much time or money you have spent gambling?
Have you ever missed a financial obligation — such as a bKash or Nagad payment, a utility bill, or a loan instalment — because money was spent on gambling instead?
Has someone close to you — a family member, partner, or friend — expressed concern about your gambling behaviour, even if you disagreed with their assessment at the time?
Do you tend to increase the size of your bets over time in order to feel the same level of excitement that smaller amounts used to provide?
If two or more of the above apply to you, please consider activating a cool-off period or self-exclusion, or contact our support team at [email protected] for confidential assistance.
Step-by-Step
How to Activate Responsible Gaming Tools
Activating any responsible gaming tool at 7j7bd takes less than two minutes. Follow the steps below or contact our 24/7 support team who can set any limit or exclusion on your behalf immediately.
Access your 7j7bd account using your registered username and password. Ensure you are on the genuine 7j7bd.io domain before entering your credentials.
Navigate to your account settings by clicking your profile icon in the top-right corner. Select the "Responsible Gaming" tab from the settings menu.
Select the tool you wish to activate — deposit limit, loss limit, session time limit, cool-off, self-exclusion, or reality check. Enter the values that work for you.
Review your selection and confirm. Limits that reduce your spending take effect immediately. A confirmation message will appear in your account and via email.
Need Help Activating a Limit or Exclusion?
Our responsible gaming support team is available 24 hours a day, 7 days a week — including Eid, Pohela Boishakh, and all public holidays. If you are struggling to access your settings, or if you need a self-exclusion activated as a matter of urgency, contact us directly and we will handle it immediately on your behalf. All enquiries are treated with complete confidentiality.
[email protected]Play Responsibly at 7j7bd
Gaming is more enjoyable when it stays within safe boundaries. Explore our full range of games and betting options — and remember, our responsible gaming tools are always one tap away.
21+ only. Gambling can be addictive — please play responsibly. See our Terms & Conditions for full details.