7j7bd Privacy Policy — How We Protect Your Data

1.1 Identity. The data controller responsible for the personal information collected and processed through the 7j7bd platform is 7j7bd, operating the website accessible at https://7j7bd.io. As data controller, 7j7bd determines the purposes and means of processing your personal data and is accountable for ensuring that processing activities are carried out in a lawful, fair, and transparent manner.

1.2 Contact. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, you may contact our dedicated data privacy team at: [email protected]. Please include "Privacy Request" in your subject line so your message is routed to the appropriate team member. We aim to acknowledge all data-related enquiries within 3 business days and to provide a full response within 30 calendar days.

2.1 Registration Data. When you create a 7j7bd account, we collect the information you provide directly, including your full legal name, date of birth, residential address (including city — for example, Dhaka, Chittagong, Sylhet, Khulna, or Rajshahi), email address, and mobile phone number. This information is required to open your account and cannot be omitted.

2.2 Identity Verification (KYC) Data. As part of our Know Your Customer (KYC) obligations, we may collect copies of government-issued identity documents (such as your Bangladesh National ID card, passport, or driving licence), proof-of-address documents (such as a utility bill or bank statement), and proof of ownership of your registered payment method. KYC documents are used solely for identity and age verification and are stored securely in encrypted form.

2.3 Financial Data. When you make a deposit or withdrawal, we collect transaction details including the payment method used (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, or City Bank), the transaction amount in BDT, transaction timestamps, and partial payment account identifiers. We do not store full bank account numbers or full mobile wallet credentials on our servers.

2.4 Usage & Technical Data. We automatically collect certain technical data when you access the 7j7bd platform, including your IP address, device type and model, operating system, browser type and version, session duration, pages visited, games played, bets placed, and approximate geographic location derived from your IP address. This data is used to secure your account, prevent fraud, and improve platform performance.

2.5 Communications Data. When you contact our support team via live chat, email, or any other channel, we retain records of those communications. This includes your messages, our responses, and any attachments you provide. These records are kept to resolve disputes, improve service quality, and comply with regulatory requirements.

2.6 Data You Choose to Provide. From time to time, you may voluntarily provide additional information — for example, when participating in promotions, completing responsible gaming assessments, or responding to player surveys. Providing this information is optional and will not affect your ability to use core platform features.

Summary of Data Categories Collected:

3.1 Contract Performance. The primary legal basis for processing your registration, financial, and account management data is the performance of a contract — specifically, the agreement between you and 7j7bd that is formed when you create an account and agree to our Terms & Conditions. Without this data, we are unable to provide you with access to the platform, process your transactions, or deliver customer support.

3.2 Legal Obligation. 7j7bd processes KYC and financial data on the basis of legal obligation. We are required to verify the identity and age of all players, maintain records of financial transactions, and report suspicious activity in compliance with applicable anti-money laundering (AML) and counter-terrorism financing (CTF) regulations.

3.3 Legitimate Interests. We process technical and usage data on the basis of our legitimate interests in maintaining platform security, preventing fraud and cheating, improving game performance, and resolving disputes. These interests are carefully balanced against your rights and freedoms, and do not override your fundamental right to privacy.

3.4 Consent. Where we process your data for purposes that are not strictly necessary for contract performance or legal compliance — such as sending you promotional emails or personalising game recommendations — we will ask for your explicit consent. You may withdraw consent at any time by contacting [email protected] or updating your communication preferences in your account dashboard. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal.

4.1 Service Partners. 7j7bd shares personal data with a limited set of trusted third-party service providers who assist in operating the platform. These partners are contractually obligated to process your data only as directed by 7j7bd and are prohibited from using it for their own commercial purposes. Our service partners include:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, and City Bank — to facilitate deposits and withdrawals in BDT.
• KYC verification providers: Third-party identity verification services that assist in validating your age and identity documents.
• Game Providers: Licensed software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — who receive limited gameplay data necessary to deliver their games.
• IT & hosting providers: Secure cloud infrastructure and hosting partners who store platform data under strict data protection agreements.
• Customer support tools: Live chat and ticketing system providers used to manage support interactions.

4.2 Legal Disclosure. 7j7bd may disclose your personal data to law enforcement authorities, regulatory bodies, or courts of competent jurisdiction where we are required to do so by applicable law, court order, or regulatory direction. In such cases, we will disclose only the minimum amount of data necessary to satisfy the legal requirement.

4.3 No Sale of Data. 7j7bd does not sell, rent, lease, or otherwise commercially exploit your personal data to any third party. Your information is not used to build advertising profiles or shared with data brokers under any circumstances.

4.4 Business Transfers. In the event of a merger, acquisition, restructuring, or sale of all or part of 7j7bd's business, your personal data may be transferred to the acquiring entity as part of the transaction. We will notify affected players via email and provide 30 days' notice before any such transfer takes effect. You will retain the right to request deletion of your data at that point if you do not wish to continue using the successor platform.

5.1 Active Accounts. While your 7j7bd account is active, we retain all personal data associated with your account for as long as it is necessary to provide you with platform services, manage your account, and comply with our legal and regulatory obligations.

5.2 Closed Accounts. Following the closure or termination of your 7j7bd account — whether at your request or by the platform — we retain your personal data for a minimum period of 5 years. This retention period is required to satisfy AML and KYC regulatory obligations, resolve any outstanding disputes, and respond to regulatory enquiries. After this period, your data is securely deleted or anonymised.

5.3 Transaction Records. Financial transaction records, including deposit and withdrawal histories, are retained for a minimum of 7 years from the date of the transaction in accordance with applicable financial record-keeping requirements.

5.4 Support Communications. Records of customer support interactions are retained for 3 years from the date of the most recent communication in the relevant thread. After this period, they are deleted unless they relate to an unresolved dispute or regulatory matter.

5.5 Marketing Data. If you have consented to receiving marketing communications, your marketing preferences and associated contact data are retained until you withdraw consent. Upon withdrawal of consent, your details are removed from all active marketing lists within 10 business days.

6.1 Technical Safeguards. 7j7bd implements a comprehensive set of technical security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include 256-bit SSL/TLS encryption for all data in transit, AES-256 encryption for sensitive data stored at rest, firewalls, intrusion detection systems, and regular penetration testing of our platform infrastructure.

6.2 Access Controls. Access to personal data within 7j7bd is restricted to authorised personnel who require it to perform their job functions. All staff with access to personal data are trained in data protection best practices and are bound by strict confidentiality obligations. Access logs are maintained and reviewed regularly to detect any anomalous activity.

6.3 Incident Response. In the event of a personal data breach that poses a risk to your rights and freedoms, 7j7bd will notify affected players without undue delay and, where required by applicable law, report the breach to the relevant supervisory authority within 72 hours of becoming aware of it. Our notification will describe the nature of the breach, the categories of data affected, the likely consequences, and the measures we have taken or propose to take to address it.

6.4 Your Responsibility. While 7j7bd takes extensive measures to protect your data on our end, you are also responsible for maintaining the security of your account. You should use a strong, unique password for your 7j7bd account, enable two-factor authentication where available, and never share your login credentials with anyone. If you suspect unauthorised access to your account, contact [email protected] immediately.

7.1 What Are Cookies. Cookies are small text files that are placed on your device when you visit a website. They allow the website to recognise your device, remember your preferences, and collect information about how you interact with the platform. 7j7bd uses cookies and similar technologies (such as local storage and session tokens) for the purposes described below.

7.2 Categories of Cookies We Use.

7.3 No Advertising Cookies. 7j7bd does not deploy advertising cookies, retargeting pixels, or third-party behavioural tracking technologies. We do not share browsing data with advertising networks.

7.4 Managing Cookies. You can control and delete cookies through your browser settings. Most browsers allow you to refuse all cookies, accept only certain types, or delete existing cookies. Please note that disabling strictly necessary cookies may impair your ability to use the 7j7bd platform, as they are required for session authentication and security functions.

As a player using the 7j7bd platform, you hold the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request". We will respond within 30 calendar days.

Please note that some rights are subject to limitations. For example, we cannot delete data that we are legally required to retain for AML or KYC compliance purposes. Where we are unable to fulfil a request in full, we will explain the reasons clearly in our response.

9.1 Age Restriction. The 7j7bd platform is strictly intended for adults aged 21 years and above. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. If we become aware that a player account belongs to an individual under 21, we will immediately suspend the account, delete all associated personal data to the extent permitted by law, and report the matter to the relevant authorities if required.

9.2 Parental Responsibility. Parents and guardians are encouraged to use parental control software and internet filtering tools to prevent minors from accessing online gambling platforms. If you believe a minor in your household has created a 7j7bd account, please contact us immediately at [email protected] so we can investigate and take appropriate action without delay.

10.1 Cross-Border Processing. Some of our service partners — including certain Game Providers and cloud infrastructure providers — may be located outside Bangladesh. When your personal data is transferred to and processed in countries that may not provide the same level of data protection as Bangladesh, 7j7bd takes steps to ensure that adequate safeguards are in place. These safeguards include contractual protections, data processing agreements, and where applicable, reliance on recognised international data transfer mechanisms.

10.2 Minimum Standards. Regardless of where your data is processed, 7j7bd requires all service partners to maintain data security standards that are at least equivalent to those described in this Privacy Policy. All third-party data processors are contractually bound to process your data only for the specific purposes authorised by 7j7bd and to implement appropriate technical and organisational security measures.

11.1 Right to Update. 7j7bd reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players via email and display a prominent notice on the platform at least 14 days before the changes take effect.

11.2 Continued Use. Your continued use of the 7j7bd platform following the effective date of an updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with a revised Privacy Policy, you should discontinue use of the platform and request account closure in accordance with the Terms & Conditions.

11.3 Current Version. This Privacy Policy is version 1.0, effective as of January 2026. If you require a copy of a previous version, please contact [email protected].

12.1 Privacy Enquiries. For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the 7j7bd privacy team. Include "Privacy Request" in the subject line of your message to ensure prompt routing. We aim to respond to all privacy-related enquiries within 30 calendar days.

12.2 Complaints. If you are not satisfied with how 7j7bd has handled your personal data or responded to a data rights request, you have the right to lodge a complaint. We encourage you to contact us directly in the first instance so we have the opportunity to resolve your concern. If you remain dissatisfied after our response, you may escalate your complaint to the relevant data protection authority or regulatory body in your jurisdiction.